Octobits Blog – It’s no secret that Microsoft Dynamics 365 pricing is a big factor for businesses looking for a complete, cloud-based solution for their enterprise resource planning (ERP) and customer relationship management (CRM) needs.
Knowing what you’re paying for can help you manage your budget better and make sure you’re spending your resources in the right way.
So, let’s take a closer look at the Microsoft Dynamics 365 price by breaking it down in more detail.
Overview of Microsoft Dynamics 365 Pricing
Subscription Plans
Microsoft Dynamics 365 has a bunch of subscription plans that can fit any business’s needs.
There are three main subscription models: Full User Licenses, Team Member Licenses, and Device Licenses. Each one gives you different levels of access and functionality.
The Full User License gives users access to all Dynamics 365 features, which is great for employees who need to use the system a lot.
The Team Member License gives users limited access to basic functions, so they can read and modify data without using all the system’s features.
With Device Licenses, you can give multiple users access to the system through one licensed device, which is great for shared workstations.
Pricing Tiers
The price of Dynamics 365 depends on which modules and functionalities you need.
But as of October 2024, prices are going up.
The new pricing tiers are designed to give businesses more flexibility to choose the specific modules they need.
This lets them scale their Dynamics 365 usage according to their operational requirements and budget.
You can check out the new pricing in the table below. Be aware, all prices are per user per month, or per device per month where noted.
| Product | Price before October, 2024 | Price as of October,2024 |
| Microsoft Dynamics 365 Sales Enterprise | $95 | $105 |
| Microsoft Dynamics 365 Sales Device | $145 | $160 |
| Microsoft Dynamics 365 Sales Premium | $135 | $150 |
| Microsoft Microsoft Relationship Sales | $162 | $177 |
| Microsoft Dynamics 365 Customer Service Enterprise | $95 | $105 |
| Microsoft Dynamics 365 Customer Service Device | $145 | $160 |
| Microsoft Dynamics 365 Field Service | $95 | $105 |
| Microsoft Dynamics 365 Field Service Device | $145 | $160 |
| Microsoft Dynamics 365 Finance | $180 | $210 |
| Microsoft Dynamics 365 Supply Chain Management | $180 | $210 |
| Microsoft Dynamics 365 Commerce | $180 | $210 |
| Microsoft Dynamics 365 Human Resources | $120 | $135 |
| Microsoft Dynamics 365 Project Operations | $120 | $135 |
| Microsoft Dynamics 365 Operations – Device | $75 | $85 |
Additional Costs
On top of the subscription fees, you might also have to pay for implementation services, customization, integration with other systems, currency, country, region, and variant factors.
How much it costs really depends on how complicated the project is and how much it covers.
For instance, you might have to pay extra to customize the platform to fit your processes, integrate Dynamics 365 with other enterprise apps, or buy more data storage and transaction volume licenses.
For another consideration, Bryan Goode explains in the Dynamic 365 release that the new pricing in the table above is per user per month, which will increase by $15 in all tiers in Microsoft Relationship Sales. To keep things simple, the price in the table above is for the 10-99 user tier.
Detailed Breakdown of Microsoft Dynamics 365 Modules and Pricing
Sales
Dynamics 365 Sales helps businesses manage their sales processes and customer relationships more effectively.
Prices start at $105 per user/month for the Sales Enterprise plan in October 2024. This includes advanced sales insights and analytics.
This module helps sales teams focus on customer interactions by providing helpful insights and AI-driven recommendations.
The Sales Enterprise package includes features like natural language insights, opportunity summaries, and email and meeting assistance.
Customer Service
As of October 2024, the Customer Service module starts at $105 per user/month and gives businesses the tools they need to manage customer interactions and resolve issues quickly and easily.
Some of the main features are case management and SLA monitoring, which help make sure that customers get a response to their queries in a timely and effective way.
The module’s integration with AI technologies makes customer service better by giving staff real-time insights and automation, which can really improve customer satisfaction and make things run more smoothly.
Field Service
The cost of Field Service for October 2024 starts at $105 per user/month. It helps businesses manage their field operations with features like work order management, scheduling, and resource optimization.
This module is a must for companies with lots of field operations. It makes sure service calls are handled quickly, and that field technicians have all the tools they need to get the job done.
AI and machine learning help to predict service needs and optimize resource allocation.
Finance
The Finance module will start at $210 per user per month in October 2024.
It gives businesses the tools they need to manage their finances more effectively, so they can be sure their financial data is accurate and they can plan for the future.
The Finance module will help you manage your finances with features like budget control, financial reporting, and ledger management.
Supply Chain Management
Supply Chain Management is also priced at $210 per user per month in October 2024.
Supply Chain Management module helps streamline operations with tools for inventory management, production planning, and logistics.
This module is a must for businesses looking to get their supply chain processes up to scratch and make sure they can deliver products and services on time.
Commerce
The Commerce module, which is perfect for retail and online businesses, costs $210 per user per month in October 2024.
The Commerce module has all the tools you need to manage your storefronts, engage with customers, and process transactions.
It’s the perfect solution for businesses looking to improve their retail operations and customer experience.
Human Resources
If you’re looking to manage employee info and HR processes, the Human Resources module is available for $135 per user per month.
It’s got all the tools you need for talent management, payroll integration, and benefits administration, so you can manage your HR operations in one place.
For another Microsoft 365 price reference, you can read “Microsoft 365 Business Standard Price: That Tag Isn’t Your Whole Story.”
Features of Microsoft Dynamics 365
AI and Machine Learning
These AI and machine learning technologies help businesses make data-driven decisions and improve their operational efficiency.
For instance, the recently introduced Dynamics 365 Copilot helps users automate tedious tasks, generate insights, and provide recommendations in real time.
This integration helps businesses make better decisions and optimize their workflows.
Integration Capabilities
Dynamics 365 offers robust integration capabilities with other Microsoft products like Office 365 and third-party applications.
These integrations are designed to help businesses get more done, communicate better, and make the most of their existing software.
For instance, integrating Dynamics 365 with Microsoft Teams, SharePoint, and Outlook makes it easy for users to access and share data, which helps create a more connected and efficient work environment.
Customization Options
One of the best things about Microsoft Dynamics 365 is how easy it is to customize.
Businesses can make the system their own by adding new modules, developing custom workflows, and creating personalized dashboards.
You can also customize Dynamics 365 to create your own apps and add extra features to tackle specific business problems. It’s a flexible and powerful tool that can work for any organization.
Security Features
Security is a top priority for Microsoft Dynamics 365, which includes features like role-based access control, data encryption, and compliance with global standards.
Dynamics 365 also has some pretty advanced threat protection and regular security updates to keep you safe from new threats.
Dynamics 365 keeps your data safe and secure by following strict security protocols. It also helps you stay compliant with industry regulations.
Factors Influencing Microsoft Dynamics 365 Pricing
Number of Users
The price of Dynamics 365 can vary quite a bit depending on how many users you need.
Full user licenses are pricier, but team member and device licenses are great for larger teams because they’re more cost-effective.
For example, while the full user license for Dynamics 365 Sales Enterprise costs $105 per user per month, a team member license is much cheaper.
Module Selection
Picking and choosing specific modules based on what your business needs can also affect the price. It’s a good idea for businesses to think about which modules are essential and which can be added later if needed.
For instance, the Finance and Supply Chain Management modules are both priced at $210 per user per month, which reflects their advanced capabilities.
Customization and Integration Needs
The more you customize and the more you need to integrate with other systems, the more it’s going to cost.
It’s a good idea to plan for these extra costs and set aside some budget for them. That way, you won’t be caught off guard when it’s time to implement.
For further information on the cost of Microsoft 365, please refer to “Microsoft 365 Business Premium Price: How to Justify the Cost (With Data).”
How Much Does a Dynamics 365 Project Cost?
The total cost of a Dynamics 365 project includes the software licenses, implementation services, customization, and ongoing support.
Software licenses have a set price, ranging from $65 to $210 per user per month, depending on the module. But implementation and customization costs can vary a lot.
A typical Dynamics 365 implementation can range from $50,000 to over $500,000. The price depends on things like the size of the business, the number of users, and how complex the customizations are.
If you want to double-check our info or buy a product, just head over to the Microsoft Dynamics 365 products page here.
Please be aware that we do not receive any affiliate benefits or other incentives to direct you to the Microsoft Dynamics 365 website.
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Conclusion
It is crucial to understand the pricing model in order to maximize the return on your investment.
By conducting thorough research and partnering with a Microsoft expert, you can customize the platform to align with your company’s unique requirements and budgetary constraints.
Therefore, it is important to conduct thorough research into Microsoft Dynamics 365 price, as it can be a valuable asset that, when used strategically, can boost efficiency, productivity, and ultimately, your bottom line.
