Octobits Blog – From boosting productivity to keeping devices healthy, Mac RMM software helps businesses of all sizes maintain top performance and security standards.
In today’s fast-paced Australian business world, where efficiency and security are key, these RMM software has become a vital tool for companies with an iOS ecosystem.
That’s why we’re going to look at a few RMM software options that are up to the task when it comes to the iOS ecosystem.
Why Specialized Mac RMM Solutions Matter
If you use RMM tools, you can deal with IT issues before they become problems. This means less downtime and fewer costly disruptions.
But in the Australian business landscape, where Mac computers are becoming much more common, generic RMM solutions might not be enough.
So, there’s a growing need for better IT infrastructure, especially for Mac-centric environments.
Specialised Mac RMM tools offer features and functionalities that are tailored to the macOS ecosystem.
Deploying Mac-specific RMM tools lets IT teams keep devices up to date, secure and running at their best, no matter where in Australia employees are working.
These solutions are designed with macOS in mind, offering better compatibility, smoother integration and more tailored support than generic RMM software.
There are lots of reasons why RMM is important on Mac. We can see a few case studies on Reddit. And as we can see on Reddit, security and data loss prevention are becoming increasingly important.
Top Mac RMM Software Solutions
Jamf
Jamf is a well-known and widely used Mac RMM solution. It’s a great choice for Apple-focused environments.
Jamf has great integration with Apple Business Manager and it supports iOS and iPadOS devices.
Jamf can talk to Microsoft’s Active Directory, which makes it easy for organisations with different types of devices to manage them all from one place.
You can get this software as a subscription, starting at $4 per device per month.
Atera
What really sets Atera apart is its huge range of features. It’s a one-stop shop for RMM, PSA, and helpdesk functionality.
Its AI-powered features, like automated ticket categorisation and predictive analytics, make IT operations a breeze and help you work more efficiently.
Atera’s real-time monitoring and customisable alert system make sure any issues are resolved before they cause any problems.
NinjaOne
NinjaOne is a flexible RMM solution loved by customers for its great support and mobile app management.
It lets you access your work from anywhere on Windows and Mac devices, keeps your software up to date automatically, and helps you complete tasks on your devices more quickly.
Australian startups with growing IT set-ups might find NinjaOne’s flexibility and ease of use really helpful, especially for managing a mix of devices in remote locations.
Apple Business Manager
If you’re a business focused on Apple products, Apple Business Manager is a great native solution. It’s straightforward to set up managed Apple ID accounts and track all devices.
It’s cloud-based, so you can manage it from a browser, which is handy for remote IT teams.
It’s not just cost-effective, but it’s also perfect for small to mid-sized Australian businesses that are fully invested in the Apple ecosystem, as it offers a more straightforward and direct management experience.
SuperOps
SuperOps is now a top contender in the 2024 Mac RMM software race, thanks to its success in using AI to drive MSP growth.
Its AI-powered automation and predictive analytics capabilities help you manage IT in advance and cut down on downtime.
The intuitive interface and simple setup process make SuperOps really user-friendly, even for those new to RMM.
It costs just $79 per user per month (billed annually), and it’s perfect for MSPs who want to use AI to make their operations more efficient.
Kandji
Kandji is an easy-to-use RMM platform that’s great for new users.
Its templated and modular scripting approach makes it easier for IT teams to get started with RMM, as it simplifies complex tasks.
Kandji makes it easy to switch to remote management, because it’s designed with user experience and asset protection in mind.
Kandji’s got the versatility to suit businesses of all kinds in Australia, whatever their IT know-how level.
MSP360 RMM
MSP360 RMM is compatible with all the main platforms, including macOS, Windows and Linux.
It works great with cloud services like AWS, Google Cloud, and Microsoft Azure, giving you lots of flexibility in how you manage your data.
Its cloud backup and broad compatibility make it a great choice for companies that want to keep their data safe and manage it across different platforms.
Learn more: Top Free RMM Software in 2024: When It’s Enough & Upgrade
Features to Look for in Mac RMM Software
When you’re looking for a Mac RMM solution, there are a few key features you’ll want to look for to make sure you can manage your devices effectively.
Patch Management
Patch management is probably one of the most important parts of any RMM solution.
A lot of companies lose productivity each year because their computers are slow.
A solid Mac RMM tool can really cut down on this downtime by making sure all devices get the latest software updates, security patches, and app installations, all managed remotely.
For example, solutions like Atera automatically manage patches in line with cybersecurity best practice, so you can be sure all your Mac devices are secure and up to date.
Remote Access and Monitoring
With the rise of remote work, it’s vital to be able to access and monitor devices from anywhere.
Tools like Jamf and Apple Business Manager let IT teams access Mac devices remotely, so they can fix issues faster without needing to be on-site.
This feature is really useful for Australian companies with staff working in different locations.
Automation and Scripting
Another great feature is automation, which saves time and also reduces the chance of human error.
Automation lets IT teams focus on more strategic activities, rather than getting bogged down by repetitive tasks.
Tools like SuperOps use AI to automate things like ticket categorisation, incident prioritisation and proactive maintenance.
Analytics and Reporting
The ability to access detailed analytics is really important for making decisions.
Good RMM tools give you all the details you need on hardware and software specs.
These insights help you work out which systems need an upgrade, keep an eye on how well your devices are performing, and spot where there’s room for improvement.
For instance, MSP360 RMM offers full analytics that can be used for auditing, helping businesses get a better handle on their IT environments and cut costs.
Integrations
Being able to work with other tools and platforms is really important if you want a smooth-running IT setup.
Mac RMM solutions like Atera and NinjaOne can integrate with other third-party services like antivirus software, backup tools, and help desk systems. This makes it easier to manage everything in one place.
This means your RMM tool isn’t working on its own, but instead works with the other software your business uses.
Learn more: 2024’s Best RMM Software: Simple Pricing, Real Features, Zero Gimmicks
Comparative Analysis of Mac RMM Tools
There are a few Mac RMM tools on the market that are worth looking at, but they all have their own strengths and weaknesses.
Jamf is a cost-effective solution that offers comprehensive device management capabilities and seamless integration with Apple Business Manager.
It can also communicate with Microsoft’s Active Directory, which makes it suitable for mixed-device environments.
Another option is Kandji, which is really easy to use and is great for people new to RMM because it has templates and modular scripting.
On the other hand, Atera has a lot of features and AI-powered capabilities, but it costs more to start at $79 per user per month.
Ultimately, the best Mac RMM tool for your business depends on what you need and how much you’re willing to spend.
That’s why you can start utilising Octobits as your SaaS spend management. Why Octobits?
Integrating Octobits with RMM gives your business a complete view of its software ecosystem. It puts device management, billing, and reporting all in one place on a single dashboard.
This makes it easier to manage lots of different IT services, and it also improves your security and reduces costs.
And here’s the best bit: Octobits is free until December 2024. Now is the perfect time to give your IT management strategy a boost.
In Closing
No matter if you’re a small business with just a few Macs or a big company managing a whole fleet of devices, there’s a Mac RMM tool that’s right for you.
The idea is to make IT operations more efficient, improve security, and boost productivity.
That’s why Octobits can help you get the right Mac RMM software to manage devices, empower your team, and protect your business’s future.
