Top Free RMM Software in 2024: When It’s Enough & Upgrade

Free RMM software

Octobits Blog – Paid RMM solutions have loads of advanced features, but free RMM software is great for startups, small businesses, and organisations with tight budgets.

This free RMM tool is a great way to scale your IT operations without breaking the bank. So, it’s time to have a look at the several free RMM out there right now.

Top Free RMM Software Options in 2024

1. TacticalRMM

TacticalRMM is a great option for those looking for a free, open-source RMM solution tailored for Windows environments.

It’s got all the features you could need, including remote desktop access, patch management and task automation, all accessible through a user-friendly web interface.

The fact it has an active community and regular updates means it’s still a great option that’s constantly improving.

TacticalRMM gives you all the details you need about your endpoints, so you can keep an eye on performance easily.

Because it’s open source, startups can save a lot of money while still keeping a close eye on their IT infrastructure.

2. Mesh Commander

Mesh Commander is another free RMM tool with remote control and management capabilities, especially for Intel Active Management Technology (AMT). 

What sets Mesh Commander apart is its ability to provide direct access to devices, even when they’re powered off.

For businesses, where travelling between cities can be a pain, Mesh Commander’s capabilities are a great way to get IT support across a wide area.

On top of that, it’s completely free, which makes it a great choice for businesses that are looking to save money.

3. OpenNMS

OpenNMS is different from some free RMM options because it gives you a good understanding of how your network is doing.

This means you can spot and fix potential issues before they become bigger problems.

The tool has lots of great features, including customisable dashboards, automated notifications, and detailed reporting capabilities.

For businesses with multiple locations or remote teams, OpenNMS is a great choice. 

Learn more: SolarWinds RMM Pricing: Features, Licensing Options, & Comparisons

4. Zabbix

Zabbix is another open-source powerhouse primarily used for monitoring networks and applications. But it’s so versatile we can use it for basic RMM tasks.

It’s got all the monitoring capabilities you could need, plus customisable dashboards and alerting mechanisms to keep an eye on your most important IT assets.

IT operations often span multiple time zones, Zabbix’s alerting and notification system really shines.

Your IT teams can set up the system to send alerts when certain things happen, so they know about potential issues before they affect how the business runs. 

5. Spiceworks Network Monitor

Spiceworks Network Monitor is a great choice for its user-friendly interface and extensive monitoring capabilities.

Spiceworks offers a free version, but it doesn’t skimp on features. It provides businesses with tools for real-time monitoring, alerting, and device tracking.

Spiceworks Network Monitor is a great option for startups looking to get into RMM software without having to spend a lot of time learning how to use more complex solutions.

Another plus is the tool’s community-driven support network.

Features to Look for in Free RMM Software

Even if you get free RMM software, it’s still important to make sure it has the main features you need to manage your IT infrastructure effectively.

As Paulo Gardini Miguel says in “Guide To The 33 Best RMM Software Of 2024,” these core functions include remote troubleshooting, patch management, asset inventory, reporting, and alerts.

Beyond these basics, look for features that make your work easier and give you more control.

You’ve got to be able to access devices remotely, so you can troubleshoot and manage them from anywhere.

It’s also a good idea to look for software you can use to remotely deploy updates and patches, so you can keep your systems secure and up to date.

Another great feature to look for, even in free RMM tools, is automation.

Automating everyday tasks like patch management and software deployment saves time and reduces the risk of human error.

Some free RMMs, like TacticalRMM, have great scripting engines that let you automate lots of different tasks.

Also, think about how easy it is to use and how you can scale it up if you need to.

The software should be easy to use and navigate, because that makes it easier to manage IT.

It’s also a good idea to make sure the software can grow with your company, so it can handle more devices and users as you expand.

Types of Free RMM Solutions

You might come across a few different types of free RMM solutions models.

Each type has its own special thing going for it, and it’s down to your business needs, resources, and growth plans to decide which one is right for you.

Open-Source RMM tools

Open-source RMM tools like TacticalRMM give you full access to the source code, so you can make changes and adapt it to suit your needs.

These tools often have active communities around them where people contribute to their development and offer support.

However, they might need a bit of technical know-how to set up and maintain, and the level of user-friendliness can vary.

Freemium Models

Some RMM providers offer a freemium model, where you can get the basic version of the software for free.

But there are some limitations on features or the number of devices that can be managed.

This lets you test the software and see what it can do before you decide whether to upgrade to a paid plan for more features and flexibility.

Limited-Time Free Trials

Many paid RMM solutions offer free trials for a limited time, usually between 14 and 30 days. This lets you try out all the software’s features and see if it’s right for you.

However, it’s worth bearing in mind the trial period and any limits on features or device count.

There are a few RMM tools that offer free trials, including Atera, NinjaOne and SuperOps.

Learn more: The RMM Pricing Comparison: A Guide to the 2024 Top RMM Providers

When to Upgrade to Paid RMM Solutions

While free RMM software is a great place to start, there comes a time when you need to think about upgrading to a paid solution.

Yes, it’s only a matter of time before you need to face facts.

As your company grows and your IT setup gets more complex, you’ll probably find you need advanced features and capabilities that free tools just don’t offer.

One thing to look out for is the need for more robust security features.

Paid RMM solutions often include things like advanced threat detection, endpoint protection and data loss prevention, which are really important for keeping sensitive information safe.

Another reason to upgrade is if you need lots of integrations.

Paid RMMs usually work seamlessly with lots of other third-party tools, like professional services automation (PSA) software, helpdesk solutions, and cloud platforms.

Another thing to think about is how scalable it is. If your company is growing fast, a paid RMM solution can handle the increasing number of devices and users better.

You might also need to upgrade if you want more support.

Paid RMM providers often have dedicated customer support, including phone, email, and chat assistance.

That’s why we think Octobits could be a great fit for you.

Octobits is a SaaS saas spend management software to support your IT department manage your SaaS licences more easily and in a more streamlined way. 

What does that mean for you?

Integrating Octobits with RMM tools gives your business a complete view of its software ecosystem.

It puts device management, billing, and reporting all in one place on a single dashboard.

This makes it easier to manage lots of different IT services, and it also improves your security and reduces costs.

What’s more, Octobits works with all the big names in IT, including Microsoft 365, AWS, and Datto Autotask.

And here’s the best bit: Octobits is free until December 2024. So, now is the perfect time to give your IT management strategy a boost.

How to Choose the Right Free RMM Tool

Picking the right free RMM tool is a big decision. You’ve got to think about what your company needs and what’s important to you.

Start by checking out what each tool can do and make sure it meets your needs.

Next, take a look at the extra features that each tool offers. Think about whether you need advanced automation, robust security, or extensive integrations.

Usability and scalability are also two important things to think about. Also, go for a tool with a user-friendly interface that can grow with your company.

Finally, it’s a good idea to look into the company behind the software.

Make sure you choose a vendor with a proven track record and a commitment to providing ongoing support and updates.

In Closing

There are lots of free RMM solutions out there for businesses on a tight budget.

That’s why it’s important to think about what you need from a free RMM tool and what your technical capabilities are. 

And the great thing is, Octobits are ready for you 24/7, whenever you’re ready to upgrade your free RMM software to a paid version.

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